BPO

Case Study: Grow Your Business, Not Your Overhead

Explore how Accelergent Growth Solutions collaborated with a long-standing TPA client to integrate Business Process Outsourcing (BPO) services into their daily operations, achieving substantial business growth and expansion while maintaining cost-effectiveness. Businesses often encounter “growing pains” such as increased personnel and overhead costs, hiring expenses, and financial risks. These challenges can be navigated seamlessly by leveraging our BPO services. The advantages of a partnership with Accelergent include: Unleash your growth potential without compromise. Choose Accelergent

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Whitepaper: How TPAs Can Use Specialized Business Process Outsourcing to Prepare for Growth, Improve Efficiency, and Increase Profit

The last four years have presented many unique challenges for employers and the TPAs that provide their tax-advantaged, post-tax, and compliance account administration. The pandemic has altered routine business patterns, making it harder for TPAs to plan for ebbs and flows in daily operations and prepare for growth. Controlling costs is even more critical. Yet providing high-quality customer service is more important than ever for business health and growth.Fortunately, TPAs can conquer all of these concerns

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What Is BPO?

BPO

Companies use business process outsourcing (BPO) when they hire external vendors to complete tasks requiring additional expertise, personnel, or both. In their Global Outsourcing Survey 2022, Deloitte defines three types of these services: Across the business spectrum, tasks can range from simple (e.g., generating mailings) to complex (e.g., cybersecurity). So, what is BPO, and how can it help TPAs? Evolution of BPO Modern outsourcing began in the 1980s with customer support call centers. However, BPO has

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