Business Process Management

In the ever-evolving landscape of business operations, staying ahead requires not just adaptability but also strategic process management. This is where Business Process Management (BPM) comes into play. For many businesses, understanding and implementing BPM can be a game-changer in navigating the complex web of tasks and responsibilities. But what is BPM, and why is it so important? What is Business Process Management? BPM is a systematic approach to identifying, designing, executing, documenting, monitoring, and

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DataPath Launches Accelergent Growth Solutions

LITTLE ROCK, AR (March 26, 2024) – DataPath, Inc. today announced the launch of Accelergent Growth Solutions to help companies in the benefits, financial services, and insurance industries accelerate their growth and profitability. Accelergent offers expert business process management, outsourcing, automation, and marketing services, allowing businesses to focus on core competencies and revenue-generating activities. The new organization expands a 15+ year partnership between DataPath, Inc. and its sister company, Overbrook Technology Services (OTS). John Robbins,

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Brochure: Business Process Outsourcing Services

Unlock unparalleled growth with Accelergent’s Business Process Outsourcing and Back Office Support Services, tailored to empower administrators in overcoming operational challenges. As labor costs rise and businesses strive for greater administrative efficiency, growth becomes increasingly more difficult. That’s where Accelergent steps in. We specialize in many administrative services such as account processing, claims management, and payment processing for the dynamic employee benefits and insurance markets. Seamlessly adaptable to your technology stack or administrative platform, we

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Brochure: Top 5 Reasons to use Accelergent BPO Services

Accelergent Growth Solutions provides market-leading business process management, outsourcing, technology, and marketing services. We help with all of your strategic and operational needs so you can focus on streamlining operations and accelerating growth. Save time and conserve resources by letting Accelergent handle your claims entry, enrollment, contribution processing needs, and more. Do what you do best and outsource the rest! Here are the top 5 reasons why you should choose Accelergent BPO services: Let Accelergent

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Case Study: Grow Your Business, Not Your Overhead

Explore how Accelergent Growth Solutions collaborated with a long-standing TPA client to integrate Business Process Outsourcing (BPO) services into their daily operations, achieving substantial growth and expansion while maintaining cost-effectiveness. Businesses often encounter “growing pains” such as increased personnel and overhead costs, hiring expenses, and financial risks. These challenges can be navigated seamlessly by leveraging our BPO services. The advantages of a partnership with Accelergent include: Unleash your growth potential without compromise. Choose Accelergent for

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Whitepaper: How TPAs Can Use Outsourcing to Prepare for Growth, Improve Efficiency, and Increase Profit

The last four years have presented many unique challenges for employers and the TPAs that provide their tax-advantaged, post-tax, and compliance account administration. The pandemic has altered routine business patterns, making it harder for TPAs to plan for ebbs and flows in daily operations and prepare for growth. Controlling costs is even more critical. Yet providing high-quality customer service is more important than ever for business health and growth. Fortunately, TPAs can conquer all of

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What Is BPO?

Companies use business process outsourcing (BPO) when they hire external vendors to complete tasks requiring additional expertise, personnel, or both. In their Global Outsourcing Survey 2022, Deloitte defines three types of these services: Across the business spectrum, tasks can range from simple (e.g., generating mailings) to complex (e.g., cybersecurity). So what is BPO, and how can it help TPAs? Evolution of BPO Modern outsourcing began in the 1980s with customer support call centers. However, BPO has

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BPO: What Is It and How Can It Help TPAs?

Business Process Outsourcing, or BPO, is the hiring of external vendors to complete tasks requiring additional expertise, personnel, or both. In their Global Outsourcing Survey 2022, Deloitte defines three types of BPO services: Across the business spectrum, tasks can range from simple (e.g., generating mailings) to complex (e.g. cybersecurity). Evolution of BPO Modern outsourcing began in the 1980s with customer support call centers. However, BPO has evolved and dramatically expanded since then, especially with the arrival

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