Accelergent - Business Process Management
Accelergent: Business Process Outsourcing

BUSINESS PROCESS Outsourcing

Unlock unparalleled growth with Accelergent's Business Process Outsourcing and Back Office Support Services, tailored to empower administrators in overcoming operational challenges.

As labor costs rise and businesses strive for greater administrative efficiency, growth becomes increasingly more difficult. That's where Accelergent steps in. We specialize in many administrative services such as account processing, claims management, and payment processing for the dynamic employee benefits and insurance markets. Seamlessly adaptable to your technology stack or administrative platform, we offer a solution that reduces operational costs by up to 60%, enhances efficiency, and readies you for growth on any scale.

Reduce Costs

Increase Efficiency

Prepare for Growth

Task-Based, Project-Based,
or Turnkey Solutions

Simple, Affordable Pricing

Custom Arrangements

Accelergent: Business Process Outsourcing

BPO SERVICES OFFERED

Think of Accelergent as more than just a service provider; envision us as a secure extension of your team. Our skilled, experienced, and highly accurate professionals can swiftly ramp up or down to meet your evolving needs, with an extensive menu of BPO services that includes processes such as:

  • Employer plan setup and renewal
  • Participant enrollment and re-enrollment
  • Participant demographics and status changes
  • Contribution reconciliation
  • Online/mobile claims adjudication
  • Debit card claims adjudication
  • Claims entry for faxed and emailed claims
  • Preparing raw data files for import processing
  • Importing and processing carrier claims
  • Generating employer invoices
  • Developing custom data and report extracts
  • Supplemental customer service and research
  • Turnkey account administration

In addition to the services listed above, we can address many other business requirements. Talk to us about your specific needs.

Benefits of Choosing Accelergent BPO Services

Reduce Costs and Increase Efficiency

Realize a potential 60% reduction in operational costs while enhancing overall efficiency.

All Benefit Plan Types

Our versatile services cater to a wide range of benefit plan types, including complex plans and tiered benefits.

Experienced and Accurate

Rely on our experienced staff with a proven track record, delivering impressive results for various plan types.

Affordable FTE Pricing

Our pricing model is not only cost-effective but also offers flexibility, allowing you to choose task-based, project-based, or turnkey solutions.

Accelergent: Business Process Outsourcing

Proven Results

Accelergent's performance statistics are derived from the claims and billing processes your team undertakes daily. Unlike others, our numbers aren't inflated by unrelated work for companies in different industries.

Accelergent also provides services such as manual entry, data importing and exporting, Employee Navigator and Ease file processing, automation scripts and more, all accompanied by both peer and management reviews to maintain quality. Our clients consistently report an exceptional overall accuracy rate over 99%!

Customers served! > 1 M Claims processed
Customers served! 1 + Enrollments
Customers served! $ 1 M in CDH contributions
Customers served! > 1 Plan setups
Customers served! 1 + COBRA transactions
Customers served! > 1 COBRA election notices
Current Progress
Current Progress
Current Progress
OVERALL ACCURACY RATE - 99+%
Accelergent: Business Process Outsourcing

BUSINESS PROCESS OUTSOURCING: A CASE STUDY

Business process outsourcing (BPO) empowers businesses to leverage seasoned professionals without the need for internal hiring, effectively managing costs and enhancing business agility. BPO services also mitigate stress, reducing the risk of employee burnout. A key advantage of BPO lies in its ability to accelerate important business processes, enabling businesses to concentrate on their core services. This streamlined approach is particularly crucial for functions such as administrative processing performed by employee benefits TPAs.

In a recent case study regarding the benefits of BPO services, we calculated the actual costs associated with routine tasks performed by an employee benefits TPA serving 1,200 client groups, managing 25,000 CDH lives, and overseeing 10,000 COBRA accounts. We then compared these to the costs of outsourcing the same work to Accelergent Growth Solutions.

Peak Season Processing

Process

Tasks

In-House Cost

Accelergent Cost

Savings

Enrollment

37,000

$68,000

$32,300

$35,700

COBRA Plan Setup

4,500

$68,650

$23,800

$44,850

Day-to-Day Processing

Process

Tasks

In-House Cost

Accelergent Cost

Savings

Contributions

294,950

$330,350

$156,700

$173,650

Claims

230,000

$239,750

$109,450

$130,300

COBRA

205,000

$607,850

$212,500

$395,350

Monthly Processing

Process

Tasks

In-House Cost

Accelergent Cost

Savings

Employer Invoicing

(12 months)

14,400

$10,750

$5,100

$5,650

Total Annual Savings


Tasks

In-House Cost

Accelergent Cost

Savings


785,850

$1,325,350

$539,850

$785,500

60%
Cost Savings

- for TPA with -

1,200 employer groups

25,000 CDH lives

10,000 COBRA accounts


almost

Customers served! $ 1 in annual cost savings!
Accelergent: Business Process Outsourcing

SECURITY FOR BUSINESS PROCESS OUTSOURCING SERVICES

Our top priority is always the security and confidentiality of your data, processes, and systems.

Regular audits to provide
security assurance

Dedicated VPN connectivity

Controlled internet access

Regular monitoring of internet traffic

Multi-layered network protection

Restricted facility access with
layered access control

Employee confidentiality agreements

Employee background checks

Accelergent: Business Process Outsourcing

Prepare for Unprecedented Growth

Accelergent's BPO services empower administrators to save time, conserve resources, and focus on core competencies, fostering quality and growth that adds value to your company, clients, and participants.

The money saved through outsourcing directly contributes to your bottom line

BPO frees up your staff to provide higher quality customer service

BPO allows you to focus on core competencies, creating more value for your company, clients, and participants

With our affordability, consistent quality, comprehensive services, and year-round availability, you’ll wonder why you didn’t do this sooner. Unleash your potential with Accelergent and grow your path to success through business process outsourcing.

Accelergent: Business Process Management

REQUEST A QUOTE