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10 Ways Outsourcing Revolutionizes Companies

Today’s most competitive companies constantly look for ways to innovate processes, optimize operations, and deliver exceptional value. To that end, business process management (BPM) and business process outsourcing (BPO) can change the game for businesses of any size and nearly any industry. Companies can revolutionize their operations and transform their futures by entrusting certain tasks and functions to specialized third-party providers. Here are 10 factors to consider. Cost Reduction Outsourcing offers immediate cost reductions by lowering

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Crucial Role of Business Process Management

In the ever-evolving landscape of business operations, staying ahead requires not just adaptability but also strategic process management. This is where Business Process Management (BPM) comes into play. For many businesses, understanding and implementing BPM can be a game-changer in navigating the complex web of tasks and responsibilities. But what is BPM, and why is it so important? What is BPM? BPM is a systematic approach to identifying, designing, executing, documenting, monitoring, and optimizing business

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DataPath Launches Accelergent Growth Solutions

LITTLE ROCK, AR (March 26, 2024) – DataPath, Inc. today announced the launch of Accelergent Growth Solutions to help companies in the benefits, financial services, and insurance industries accelerate their growth and profitability. Accelergent offers expert business process management, outsourcing, automation, and marketing services, allowing businesses to focus on core competencies and revenue-generating activities. The new organization expands a 15+ year partnership between DataPath, Inc. and its sister company, Overbrook Technology Services (OTS). John Robbins,

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What Is BPO?

Companies use business process outsourcing (BPO) when they hire external vendors to complete tasks requiring additional expertise, personnel, or both. In their Global Outsourcing Survey 2022, Deloitte defines three types of these services: Across the business spectrum, tasks can range from simple (e.g., generating mailings) to complex (e.g., cybersecurity). So, what is BPO, and how can it help TPAs? Evolution of BPO Modern outsourcing began in the 1980s with customer support call centers. However, BPO has

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TPA Marketing: In-House or Outsource?

Third-party administrators (TPAs) enhance client experiences through effective enrollment, renewal, and participant information services. To grow, TPAs can use sales promotion tools and thought leadership activities. Many TPAs choose to outsource their marketing due to its complexity and time demands. Is an in-house team or outsourcing better for you? Enrollment, Education, and Sales Materials Participants need to fully understand their expanding benefit options to maximize adoption and usage, making year-round education crucial. Providing comprehensive yet

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BPO: What Is It and How Can It Help TPAs?

Business Process Outsourcing, or BPO, is the hiring of external vendors to complete tasks requiring additional expertise, personnel, or both. In their Global Outsourcing Survey 2022, Deloitte defines three types of BPO services: Across the business spectrum, tasks can range from simple (e.g., generating mailings) to complex (e.g. cybersecurity). Evolution of BPO Modern outsourcing began in the 1980s with customer support call centers. However, BPO has evolved and dramatically expanded since then, especially with the arrival

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