BUSINESS PROCESS Outsourcing
Unlock unparalleled growth with Accelergent Growth Solutions' broad spectrum of business process management and administrative services for the benefits, financial services, and insurance industries.
As labor costs rise and businesses strive for greater administrative efficiency, growth becomes ever more difficult. That's where Accelergent steps in. We specialize in account processing, claims management, and payment processing for the dynamic employee benefits and insurance markets. Seamlessly adaptable to your tech stack, our proven solution can reduce operational costs by up to 60%, increase efficiency, and prepare you for growth on a scale and pace that works for you.
Reduce Costs
Increase Efficiency
Prepare for Growth
Full-Service or A La Carte Options
Simple, Affordable Pricing
Custom Arrangements
BPO SERVICES OFFERED
Accelergent is more than just a service provider; we operate as a secure extension of your team. Our skilled, experienced, and highly accurate professionals can adapt to meet your evolving needs, with an extensive menu of BPO services in the benefits sector that includes processes such as:
Participant Management
Employer Management
File Management
Transaction Management
Technology Services
Miscellaneous
Proven Results
Accelergent's performance statistics come from the claims and billing processes your team undertakes daily. Unlike others, our numbers aren't inflated by unrelated work for companies in different industries.
Accelergent also provides services such as manual entry, data importing and exporting, Employee Navigator and Ease file processing, automation scripts and more. Plus, our team performs regular peer and management reviews to maintain quality. Our clients consistently report an exceptional accuracy rate of over 99%!
BUSINESS PROCESS OUTSOURCING: A CASE STUDY
Business process outsourcing (BPO) is an important piece of business process management. It allows companies to leverage seasoned professionals without the need for internal hiring, paving the way for effective cost management and enhanced business agility. BPO services also reduce employee stress and the risk of burnout. A key advantage of BPO lies in its ability to accelerate important business processes, enabling companies to focus on their core services. This streamlined approach is critical for functions such as administrative processing performed by employee benefits TPAs.
We conducted a case study regarding the benefits of BPO services. In our study, we calculated the actual operational costs associated with routine tasks performed by an employee benefits TPA serving 1,200 client groups, managing 25,000 CDH lives, and overseeing 10,000 COBRA accounts. We then compared these expenses to the costs of outsourcing the same work to Accelergent Growth Solutions.
Peak Season Processing
Process | Tasks | In-House Cost | Accelergent Cost | Savings |
|---|---|---|---|---|
Enrollment | 37,000 | $68,000 | $32,300 | $35,700 |
COBRA Plan Setup | 4,500 | $68,650 | $23,800 | $44,850 |
Day-to-Day Processing
Process | Tasks | In-House Cost | Accelergent Cost | Savings |
|---|---|---|---|---|
Contributions | 294,950 | $330,350 | $156,700 | $173,650 |
Claims | 230,000 | $239,750 | $109,450 | $130,300 |
COBRA | 205,000 | $607,850 | $212,500 | $395,350 |
Monthly Processing
Process | Tasks | In-House Cost | Accelergent Cost | Savings |
|---|---|---|---|---|
Employer Invoicing (12 months) | 14,400 | $10,750 | $5,100 | $5,650 |
Total Annual Savings
Tasks | In-House Cost | Accelergent Cost | Savings | |
|---|---|---|---|---|
785,850 | $1,325,350 | $539,850 | $785,500 |
- for TPA with -
1,200 employer groups
25,000 CDH lives
10,000 COBRA accounts
almost
SECURITY FOR BUSINESS PROCESS OUTSOURCING SERVICES
Our top priority is always the security and confidentiality of your data, processes, and systems.
Regular audits to provide
security assurance
Dedicated VPN connectivity
Controlled internet access
Regular monitoring of internet traffic
Multi-layered network protection
Restricted facility access with
layered access control
Employee confidentiality agreements
Employee background checks
Prepare for Unprecedented Growth
Accelergent's BPO services empower administrators to save time, conserve resources, and focus on core competencies, fostering quality and growth that adds value to your company, clients, and participants.
The money saved through outsourcing directly contributes to your bottom line
BPO frees up your staff to provide higher quality customer service
BPO allows you to focus on core competencies, creating more value for your company, clients, and participants
With our affordability, consistent quality, comprehensive services, and year-round availability, you’ll wonder why you didn’t do this sooner. Unleash your potential with Accelergent and grow your path to success through business process outsourcing.
