Accelerating Growth, Unleashing Potential

We provide expert business process management, automation, technology, customer service, and marketing services to the benefits, financial services, and insurance industries. Whether your goal is to optimize business processes, expand capabilities, supplement existing personnel, or navigate a period of high-volume demand, Accelergent is your solution.

Accelergent: Business Process Management

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Customers served! > 1 % accuracy rate
Customers served! 1 + years experience
Customers served! > 1 honors and awards
Customers served! > 1 M claims processed
Customers served! > 1 K plan setups
Customers served! > 1 K COBRA transactions
Accelergent

BUSINESS PROCESS MANAGEMENT

The Accelergent team is prepared to serve your needs for business process management, automation, administrative processing for staff supplementation and service expansion, and more. Skilled in business processes common to the benefits, financial services, and insurance space, we can ramp up quickly to meet your specific needs.

During times of market and societal change, driving value becomes increasingly important. A company’s operating model can be essential to that effort by optimizing and transforming business processes, enhancing resiliency, increasing agility and competitive advantages, and ultimately, achieving better business outcomes.

Prepare for Growth

Increase Efficiency

Reduce Costs

Task-Based, Project-Based, or Turnkey Solutions

Custom Arrangements

Count on Accelergent Growth Solutions as a skilled and secure extension of your own team. Experienced and highly accurate with a 99+% accuracy as reported by our clients, we are able to optimize and streamline your business processes and adapt to the changing needs of your business.

Accelergent: Business Process Management

BPM AVAILABLE SERVICES

In addition to the business process management services listed below, we can address many other business requirements. Talk to us about your specific needs.

  • Data file consolidation for seamless system integration
  • Automation scripts
  • Claims feed consolidation into standardized data files for import, validation, and adjudication
  • Customer/member additions, terminations, and demographic changes
  • Card application processing
  • Manual data entry, from simple to complex
  • Extensive documentation and reporting activities
  • Complete fulfillment services, including printing and mailing
  • Quality checks to ensure compliance to regulations
  • Supplemental customer service and research
  • Custom services to meet your unique needs

Examples of additional capabilities specific to our specialty in the employee benefits sector include:

  • Employer plan setup and renewal
  • Participant enrollment and re-enrollment
  • Contribution reconciliation
  • Debit card, online and mobile claims adjudication
  • Employee Navigator and Ease file processing
  • Automation scripts
  • Preparing raw data files for import processing
  • Importing and processing carrier claims
  • Generating employer invoices
  • Developing custom data and report extracts
  • Turnkey account administration
Accelergent: Business Process Management

SECURITY FOR BUSINESS PROCESS MANAGEMENT SERVICES

Our top priority is always the security and confidentiality of your data, processes, and systems.

Regular audits to provide
security assurance

Dedicated VPN connectivity

Controlled internet access

Regular monitoring of internet traffic

Multi-layered network protection

Restricted facility access with
layered access control

Employee confidentiality agreements

Employee background checks

Accelergent

CUSTOMER SERVICE CALL CENTER

We all know that the customer service experience has a strong impact on brand loyalty. The majority of both B2B and B2C customers say they would choose human interaction over a chatbot even if it meant waiting in a queue. Accelergent can supply the custom call center operation you’ve been needing.

Accelergent

BUSINESS PROCESS OUTSOURCING

Partner with Accelergent for BPO services that go beyond mere outsourcing — we become an extension of your team, contributing to your success by delivering secure, accurate, and cost-effective process solutions. You can rely on us to help you reduce costs, increase efficiency, and prepare for growth on any scale.

As labor costs rise and businesses strive for greater administrative efficiency, growth becomes increasingly more difficult. That's where Accelergent steps in. We specialize in many administrative services such as account processing, claims management, and payment processing for the dynamic employee benefits and insurance markets. Seamlessly adaptable to your technology stack or administrative platform, we offer a solution that reduces operational costs by up to 60%, enhances efficiency, and readies you for growth on any scale.

Reduce Costs

Increase Efficiency

Prepare for Growth

Task-Based, Project-Based,
or Turnkey Solutions

Simple, Affordable Pricing

Custom Arrangements

Accelergent: Business Process Management

BPO SERVICES OFFERED

Think of Accelergent as more than just a service provider; envision us as a secure extension of your team. Our skilled, experienced, and highly accurate professionals can swiftly ramp up or down to meet your evolving needs, with an extensive menu of BPO services that includes processes such as:

  • Employer plan setup and renewal
  • Participant enrollment and re-enrollment
  • Participant demographics and status changes
  • Contribution reconciliation
  • Online/mobile claims adjudication
  • Debit card claims adjudication
  • Claims entry for faxed and emailed claims
  • Preparing raw data files for import processing
  • Importing and processing carrier claims
  • Generating employer invoices
  • Developing custom data and report extracts
  • Supplemental customer service and research
  • Turnkey account administration

In addition to the services listed above, we can address many other business requirements. Talk to us about your specific needs.

Benefits of Choosing Accelergent BPO Services

Reduce Costs and Increase Efficiency

Realize a potential 60% reduction in operational costs while enhancing overall efficiency.

All Benefit Plan Types

Our versatile services cater to a wide range of benefit plan types, including complex plans and tiered benefits.

Experienced and Accurate

Rely on our experienced staff with a proven track record, delivering impressive results for various plan types.

Affordable FTE Pricing

Our pricing model is not only cost-effective but also offers flexibility, allowing you to choose task-based, project-based, or turnkey solutions.

Accelergent: Business Process Outsourcing

Proven Results

Accelergent's performance statistics are derived from the claims and billing processes your team undertakes daily. Unlike others, our numbers aren't inflated by unrelated work for companies in different industries.

Accelergent also provides services such as manual entry, data importing and exporting, Employee Navigator and Ease file processing, automation scripts and more, all accompanied by both peer and management reviews to maintain quality. Our clients consistently report an exceptional overall accuracy rate over 99%!

Customers served! > 1 M Claims processed
Customers served! 1 + Enrollments
Customers served! $ 1 M in CDH contributions
Customers served! > 1 Plan setups
Customers served! 1 + COBRA transactions
Customers served! > 1 COBRA election notices
Current Progress
Current Progress
Current Progress
OVERALL ACCURACY RATE - 99+%
Accelergent: Business Process Outsourcing

BUSINESS PROCESS OUTSOURCING: A CASE STUDY

Business process outsourcing (BPO) empowers businesses to leverage seasoned professionals without the need for internal hiring, effectively managing costs and enhancing business agility. BPO services also mitigate stress, reducing the risk of employee burnout. A key advantage of BPO lies in its ability to accelerate important business processes, enabling businesses to concentrate on their core services. This streamlined approach is particularly crucial for functions such as administrative processing performed by employee benefits TPAs.

In a recent case study regarding the benefits of BPO services, we calculated the actual costs associated with routine tasks performed by an employee benefits TPA serving 1,200 client groups, managing 25,000 CDH lives, and overseeing 10,000 COBRA accounts. We then compared these to the costs of outsourcing the same work to Accelergent Growth Solutions.

Peak Season Processing

Process

Tasks

In-House Cost

Accelergent Cost

Savings

Enrollment

37,000

$68,000

$32,300

$35,700

COBRA Plan Setup

4,500

$68,650

$23,800

$44,850

Day-to-Day Processing

Process

Tasks

In-House Cost

Accelergent Cost

Savings

Contributions

294,950

$330,350

$156,700

$173,650

Claims

230,000

$239,750

$109,450

$130,300

COBRA

205,000

$607,850

$212,500

$395,350

Monthly Processing

Process

Tasks

In-House Cost

Accelergent Cost

Savings

Employer Invoicing

(12 months)

14,400

$10,750

$5,100

$5,650

Total Annual Savings


Tasks

In-House Cost

Accelergent Cost

Savings


785,850

$1,325,350

$539,850

$785,500

60%
Cost Savings

- for TPA with -

1,200 employer groups

25,000 CDH lives

10,000 COBRA accounts


almost

Customers served! $ 1 in annual cost savings!
Accelergent: Business Process Management

SECURITY FOR BPO SERVICES

Our top priority is always the security and confidentiality of your data, processes, and systems.

Regular audits to provide
security assurance

Dedicated VPN connectivity

Controlled internet access

Regular monitoring of internet traffic

Multi-layered network protection

Restricted facility access with
layered access control

Employee confidentiality agreements

Employee background checks

Accelergent

TECHNOLOGY SERVICES

Unlock Your Business Potential with Accelergent’s Technology Services

At Accelergent, we understand that technology is the driving force behind business growth. If you're in search of custom development, seamless integrations, QA testing, or strategic advisory services, partnering with Accelergent guarantees optimal technology solutions that accelerate growth and foster success. Whether you are a startup, a mid-sized company, or an enterprise, our tailored solutions empower you to compete, succeed, and thrive in today’s dynamic landscape.

Accelergent Technology Services

WHY CHOOSE ACCELERGENT TECHNOLOGY SERVICES?

Custom Development and Seamless Integrations

Our team specializes in creating bespoke solutions that align with your unique business requirements. From custom applications to seamless integrations, we ensure that technology works for you, not the other way around.

Data Science and Analytics

Data is the new currency. Our data scientists transform raw information into actionable insights. From data warehousing to advanced machine learning (ML) models, we help you make informed decisions.

Quality Engineering and Software Development

Quality is at the core of everything we do. Our seasoned engineers meticulously craft robust software solutions that stand the test of time. Whether it’s building a new platform, connecting systems via APIs or enhancing existing systems, we deliver excellence.

Implementation and Upgrades

Efficiently roll out new business applications, convert legacy systems, and stay up-to-date with functional and technical upgrades. We streamline the process, minimizing disruption and maximizing efficiency.

Application Management and Security

Leave the technical intricacies to us. Our experts handle systems administration, security, and monitoring, allowing you to focus on strategic initiatives. With remote services, we keep your operations running smoothly.

Technology Services for Agility

Agile transformation is essential for staying ahead. Our application roadmaps, business process design, and creative problem-solving ensure that your technology ecosystem evolves seamlessly.

DevOps and Migration Strategy

We embrace DevOps practices to accelerate development cycles and enhance collaboration. Whether you’re migrating to the cloud or optimizing existing infrastructure, we’ve got you covered.

Accelergent Technology Services

COMPREHENSIVE TECHNOLOGY SERVICES

At Accelergent, we offer a diverse range of technology services tailored to your unique needs

Advisory and Consulting

  • Software and API Development
  • Platform Development
  • Quality Engineering
  • Mobile App Development

Application Management

  • Systems Administration
  • Systems Security and Monitoring
  • Remote Services

Data Science and Analytics

  • Data Warehouse and Visualization
  • Machine Learning (ML)
  • Business Intelligence
  • Reporting

Implementation and Upgrades

  • App Implementation, Rollout, Conversion
  • Functional and Technical Upgrades

Technical Planning Services

  • Agile Transformation
  • Application Roadmaps
  • Business Process Design
  • Migration Strategy

Documentation

  • Business Processes
  • User Guides
  • Training Materials
Accelergent Technology Services

FLEXIBLE ENGAGEMENT MODELS

Managed Services

Let Accelergent handle your technology operations while you focus on core business functions.

Project Basis

Collaborate with Accelergent on specific projects, from concept to execution.

Ready to transform your business? Partner with us and embark on a journey of innovation, growth, and success. Let's harness the full potential of technology together.

Accelergent

MARKETING SERVICES

Unlock Your Business Potential with Accelergent’s Marketing Services

At Accelergent, we don’t just offer marketing services; we craft strategic solutions that propel your business forward. Our seasoned team combines knowledge, experience, and award-winning creativity to deliver unparalleled results. Whether you’re a startup or an established enterprise, we’re here to help you achieve your growth and expansion goals.

Monthly Service Packages

A la Carte Projects

Custom Agreements

Competitive Rates

Accelergent Marketing Services

WHY ACCELERGENT MARKETING?

Crafted Solutions

Our mission is simple: to propel your business forward. Rather than offering cookie-cutter marketing services, we create tailored solutions that align with your unique goals. Whether you’re a dynamic startup or a well-established enterprise, our seasoned team is here to guide you toward success.

The Power of Experience

The Accelergent marketing team boasts over a century of combined experience in B2B and B2C messaging. We’ve weathered industry shifts, navigated market complexities, and fine-tuned strategies to address competitive challenges. From corporate giants to nimble startups, we’ve seen it all. When you partner with us, you tap into a wealth of expertise.

Award-Winning Creativity

Over the past 6 years, Accelergent has been recognized with top honors in national and international competitions for marketing excellence, creativity, and effectiveness. Our track record speaks volumes: we don’t just meet expectations, we exceed them. Let our award-winning team breathe life into your brand.

Competitive Rates, Exceptional Value

Say goodbye to bloated agency fees. Accelergent offers cost-effective solutions that rival the value of an in-house marketing department. Whether you opt for our monthly service packages, individual projects, or custom agreements, rest assured that your investment will yield impressive returns.

Accelergent Marketing Services

MARKETING SERVICES MENU

From content creation to campaign management, we’ve got you covered. Let’s elevate your brand together!

Accelergent Marketing Services

PACKAGE PRICING EXAMPLES

Package pricing is for year-round engagements in which we produce specified materials in exchange for a fixed retainer fee, including start-up and monthly installments. If your scope of work doesn’t fit into one of our predefined packages, we can create a custom package for you.

Foundation Services Package

$1,500 Startup Fee (one-time) + $1,000/Month
Minimum engagement 12 months

Creative concepts, copywriting, and graphics for:

  • One corporate brochure
  • Individual sales sheets for up to 6 lines of service
  • Participant education/enrollment booklets for up to 6 lines of service
  • Monthly social media calendar and one post weekly for up to three platforms
  • Two blog posts monthly

Growth Services Package

$2,500 Startup Fee + $1,500/Month
Minimum engagement 12 months

Everything included in Foundation Services Package PLUS

Creative concepts, copywriting, and graphics for:

  • Once-monthly email for broker/employer marketing (client provides email list and subscription to Mailchimp, Constant Contact, or similar)
  • Once-monthly email for participant/employee education (client provides email list)
  • One recorded sales webinar (30 minutes)

Supercharged Growth Package

$3,500 Startup Fee + $2,000/Month
Minimum engagement 12 months

Everything included in Foundation and Growth Services Packages PLUS

Creative concepts, copywriting, graphics, and WordPress execution for:

  • Website design, copywriting, and layout (up to five pages)*
  • SEO optimization
  • Two landing page versions for email marketing lead capture

Video Services

Add-On to Service Packages Only

  • Development of creative concepts
  • Script, voiceover, graphics, editing
  • $500 for the first minute, $100 per additional minute**
Accelergent Marketing Services

PROJECT PRICING EXAMPLES

Project pricing provides specified materials in exchange for a set fee. The pricing examples below are based on projects of average complexity within the stated parameters. We will confirm your exact project fee after a no-charge initial consultation.

Service

Price

Social Media Post

(per insertion/per platform)

$25

Blog Article

(basic research and copy; 500-1000 words)

$150

Email Template

(header and footer, no other graphics or copywriting)

$150

Marketing Email

(header and footer, copy and graphics, per email)

$350

Postcard

(copy and design; two-sided; any size up to 5x7)

$400

Postcard 

(copy and design; two-sided; sizes larger than 5x7)

$500

Sales Sheet 

(copy and graphics; per side)

$350

Sales Letter 

(minimum)

$250

Logo Development

($125/hour, min. 4 hours)

$500

Trade Show Banner 

(copy and design, printer-ready artwork for sizes up to 40” x 80”)

$600

Brochure 

(copy and design; page size up to 8.5x11; $375/page; min. $750)

$750

Infographic 

(copy and design; $150 per data point; min. $750)

$750

PowerPoint Presentation Deck

(copy and design; sales or educational; simple transitions; $75/slide; min. $750)

$750

Enrollment Booklet 

(copy and design; up to 8.5x11 page size; $150/page; min. $1,200)

$1,200

Whitepaper 

(includes online research/links; copy and design; up to 2,500 words; subject of average complexity

$1,500

Webinar Script and PPT Slide Deck 

(up to max. of 30 minutes and/or 20 slides; this is minimum, inquire for additional minutes or slides)

$3,000

* Website services not available Ă  la carte or as an add-on to lesser packages. Developed exclusively in WordPress. Client pays hosting fees.
** Does not include live-action filming or production.

Except where indicated, all pricing for both packages and projects includes copywriting, graphic design, stock photos or illustrations where appropriate, digital output (PDF, HTML, Word, or PPT template), and file preparation for commercial printing if needed. All pricing is “plus” any printing, list rental, email client subscription, mailing, shipping, website hosting or similar costs.

Accelergent Marketing Services

MARKETING SERVICES SAMPLE WORK

DIRECT MAIL

Marketing Services - Direct Mail

TRADE SHOWS AND EVENTS

Marketing Services - Events

SOCIAL MEDIA AND EMAIL

Marketing Services - Social Media and Email

EDUCATIONAL MATERIAL

Marketing Services - Education

WEBSITES

Marketing Services - Websites
Accelergent

WHY PARTNER WITH ACCELERGENT GROWTH SOLUTIONS?

Skilled and Experienced

Accelergent Growth Solutions can help develop the information you need to make informed decisions, optimize your investments in staff and technology, and meet your growth goals.

Custom Engagement Models

Accelergent clients have the flexibility to choose the engagement model best suited for their needs and to change that model as services progress. Engagement options include fully managed solutions and project-based services.

Best Practices

Through constant industry study and direct experience, the Accelergent Growth Solutions team stays informed on best practices and emerging trends in order to provide you with timely, high-quality services.

Accelergent Growth Solutions

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